Facilitations
Group Facilitations/Retreats

Lorna Riley offers group or team facilitations for one-time events, retreats, on or off-site meetings, or long-term initiatives. She supports meaningful “discovery” style conversations in a safe environment so that your organization is enabled to move forward with actionable plans and members committed to delivering their best. 

Effective Facilitation Guidelines:

  1. Respect everyone’s contributions.
    Encourage all participants to express their opinions, ideas, and feelings so that they can be effectively processed towards unified alignment, committed membership, and creative solutions in order to accomplish meeting objectives.

  2. Practice the qualities and behaviors of effective facilitators:
    1. create group rapport
    2. gain agreement on expectations
    3. provide instruction on effective feedback guidelines
    4. clearly state objectives and purpose of the event
    5. build trust and a safe environment for meaningful dialogues
    6. tie discussions to the larger mission and vision
    7. remain impartial of outcomes
    8. direct discussions to include all members
    9. allow for discussion while keeping on topic
    10. remain open-minded
    11. use empathic listening
    12. ask open-ended questions to enable contributions
    13. summarize main points
    14. stimulate creative thinking
    15. explore options and alternatives
    16. use effective brain storming techniques
    17. keep focus on others, not on facilitator
    18. bring closure to discussions
    19. create actionable next-step plans
  3. Prepare participants for the normal pitfalls of group dynamics.
    1. fearing honest contributions about what they think or feel
    2. withholding candid feedback
    3. taking conversation off-topic
    4. soapboxing—using the event as a forum for personal agendas
    5. generalizing points without enough detail
    6. unprepared—lack of facts to support viewpoint(s)
    7. hiding (avoiding participation)
    8. over-contributing (not allowing others to participate)
    9. withdrawal/victim mentality
    10. critical of others’ ideas during brainstorming
    11. ranging behaviors from protective to boastful
    12. lack of patience for the process of discovery
    13. judgment of others
    14. wandering attention
 

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